For brandsCRM integrations
Brands
Freshworks CRM
Connect Freshworks CRM so approved affiliates land as contacts with tags.
Rekomi's Freshworks CRM integration upserts every approved affiliate via POST /crm/sales/api/contacts/upsert with unique_identifier: { emails: ... }, contact: { emails, first_name, last_name, tags }. The endpoint is atomic upsert keyed on email.
Connecting
- Freshworks CRM > Personal Settings > API Settings. Copy the API key.
- In Rekomi, Integrations > Freshworks CRM, paste API key + your bundle domain (e.g.
yourbundle.myfreshworks.com). - Click Connect.
Tags
First-class. Inline tags array. The Rekomi affiliate system tag is included.
Provider notes
Authorization: Token token={key}(Freshworks-specific format).- Per-tenant subdomain with SSRF allowlist
*.myfreshworks.com. - Sales CRM, no list-picker, tags drive segmentation.
- Rate limit: 1,000 req/hr.
- Disconnect deletes the integration row.
See the freshworks integration overview on the marketing site for use-cases, persona fit, and unique automation patterns.