Payouts
Fees, timing, methods, batches, minimums, and failure handling.
Rekomi runs affiliate payouts for you, globally. You fund a payout run and Rekomi disburses the net to each affiliate, handles the cross-border settlement, and keeps the tax reporting in sync. You never cut checks, wire money affiliate by affiliate, collect their payout tax forms, or file their 1099-NECs: Rekomi (Uplup Inc.) is the payer of record, so the year-end forms go out through Stripe under Rekomi's name and the candidates worksheet is for your records.
Payouts at a glance
One flat 3% platform fee, all-in. Three steps before your first payout: confirm your business, link your bank through Stripe, get verified by a person at Rekomi. From then on every run charges your linked bank the moment you run it; brands outside the US, EU, UK, and Canada fund by bank transfer instead. Affiliates get paid in 130+ countries. Money always clears before anyone is paid.
Fees and timing
Everything a payout costs, and how long each step takes, in one place.
| Fee | Who pays it | Amount |
|---|---|---|
| Platform fee | You (the brand) | 3% of the payout |
| Withdrawal fee, paid via Stripe Express | The affiliate | $2.25 per month + 0.25% of the payout |
| Withdrawal fee, paid via PayPal | The affiliate | 2% of the amount sent, capped at $20 |
| Withdrawal fee, covered by the brand (optional) | You, if you switch it on under Settings › Payouts | The same fee the affiliate would have paid, added to your charge |
Notes on the fees:
- The platform fee is all-in: Stripe's payment-processing cut is already baked into it, so funding by US bank debit or bank transfer costs exactly 3% on what you pay your affiliates, and nothing more. The one exception is the international debit line in the next note.
- The platform fee is charged on top of the gross commissions, never taken out of the affiliate's payout.
- Funding by an international bank debit (EU, UK, or Canadian bank) adds one labeled line to your receipt: international funding cost, at cost. This is not a Rekomi fee: it is Stripe's own currency-conversion charge passed through with no markup, currently about 1% of the charge, and Rekomi's 3% stays 3%. You can avoid it entirely by funding by bank transfer instead, which virtually every country can use.
- The affiliate withdrawal fee is a conventional pass-through cost that Rekomi takes no margin on. The flat $2.25 is charged just once per calendar month no matter how many payouts an affiliate receives; for affiliates paid via PayPal the withdrawal fee is 2% of the amount sent, capped at $20 (exactly PayPal's own sending cost), and PayPal deducts nothing on arrival; a currency conversion on the affiliate's Stripe or PayPal side, if any, is at that provider's own rate. See the affiliate-side fee breakdown for a worked example.
- You can cover the withdrawal fee for your affiliates. Switch on Cover affiliate withdrawal fees under Settings › Payouts and every brand-funded run from then on pays each affiliate their full commission: an affiliate who earned $500 receives $500. The fee moves onto your side as its own line (Affiliate withdrawal fees, covered by you) in the run dialog and on the receipt, so "Charged to you" still reconciles to the cent. It works on every payout rail (Stripe Express, bank deposits and PayPal); an affiliate's optional instant-payout uplift stays theirs. Runs already created keep the split they were created with.
| Step | Typical time |
|---|---|
| Funding clears (US bank debit) | About 4 business days |
| Funding clears (EU / UK / Canadian bank debit) | About 6 / 3 / 5 business days |
| Funding available (bank-transfer balance) | As soon as your transfer arrives (a plain bank transfer usually lands in 1 to 2 business days) |
| Stripe Express settlement to the affiliate | 1 to 3 business days (U.S.), 3 to 7 (international) |
| PayPal delivery to the affiliate | Usually within minutes of dispatch |
PayPal payouts land in the affiliate's PayPal balance, and they withdraw to their bank through whatever options PayPal offers in their country.
Funding your payouts
Every payout run is funded by you first: Rekomi collects the gross commissions plus the platform fee, waits for the money to clear, and only then pays your affiliates. That order is deliberate. It means Rekomi never fronts money on your behalf, and your affiliates are never paid with funds that could bounce.
Funding is three steps, done once under Settings › Billing › Payout funding source, in this order:
- Confirm your business. Confirm your website (the tracking snippet on it is enough) and a business email on that domain.
- Link your bank. Sign in to your bank through Stripe's secure flow and authorize a debit. This is the bank every payout run is charged to, and signing in also confirms the account is yours, which counts as your verification proof. Brands with no debit rail in their country fund by bank transfer instead (below).
- Get verified. Press Submit for review. A person at Rekomi looks, usually within one business day, and emails you either way.
Nothing is paid out before that review, bank transfer included. Once verified, every run (manual or scheduled) charges your linked bank the moment you run it. Your first run from a linked bank is capped at $2,500 and gets one look from a person at Rekomi before it goes out; every run after it has no cap and no wait.
Fund payouts from virtually any country
Your business does not need to be in the US, and you never need a Stripe account of your own. Brands with a US, EU, UK, or Canadian bank link it once; everyone else funds by bank transfer, which works from any bank in almost any country with no extra fee and no cap. The full country-by-country rail list is in Funding countries.
Here are all five funding options side by side. Every option opens once your business is verified:
| Option | Works from | Charged in | Fee | Money clears | |
|---|---|---|---|---|---|
| US bank debit (ACH) | US banks | USD | 3% platform fee, nothing else | ~4 business days | |
| EU bank debit (SEPA) | Any SEPA-zone bank | EUR, at the day's mid-market rate | 3% platform fee + ~1% at-cost currency conversion | ~6 business days | |
| UK bank debit (Bacs) | UK banks | GBP, at the day's mid-market rate | 3% platform fee + ~1% at-cost currency conversion | ~3 business days | |
| Canadian bank debit (PAD) | Canadian banks | CAD, at the day's mid-market rate | 3% platform fee + ~1% at-cost currency conversion | ~5 business days | |
| Bank transfer | Virtually any country (sanctioned countries excepted) | USD, pushed by you (SWIFT, Wise, or domestic transfer) | 3% platform fee, nothing else | The moment your transfer arrives |
The 3% is the same platform fee every option pays, never a location surcharge. The ~1% on the international debits is Stripe's own conversion cost passed through at cost, itemized on your receipt with no markup; bank transfer never incurs it.
Bank debit (the default: link once, every run charges it)
Link a bank account in your region and authorize a debit mandate through Stripe's secure flow; you can do this before you are verified, and signing in to your bank is itself one of the accepted verification proofs. Once a person at Rekomi has verified your business, every payout run (manual or scheduled) charges that account automatically from the very first run; you never move money by hand. The first run from a linked bank is capped at $2,500 and gets one look from a person at Rekomi before it goes out; from the second run on there is no cap and no wait.
Linking takes about a minute. On the US and Canadian flows, if your bank doesn't appear in the instant-login list you can choose enter bank details manually; a small verification deposit arrives within a business day or two, you confirm the code from it, and the mandate activates on its own. SEPA and Bacs authorize the mandate directly in the linking flow, with no deposit step.
Two notes on the debit rails:
- Nothing is charged before verification, ACH included. Linking is open from day one so the bank is ready; the first charge happens once a person at Rekomi has verified your business (see Verification and payout reviews below).
- On the international rails, your receipt shows the exact foreign-currency amount debited ("Debited from your bank as €X") plus the at-cost international funding line, so your bank statement reconciles to the cent.
Bank transfer (from almost any country, no debit rail needed)
For brands whose country has no debit rail, and for anyone who prefers to push money on their own schedule. No mandate at all: once your business is verified, Rekomi gives you a dedicated USD account number, you send money to it whenever you like, and payout runs draw from that balance the moment the money arrives. A plain transfer from your own bank is usually free and lands in one to two business days; a wire arrives the same day but your bank may charge for it; a service like Wise works too. Your current balance and the transfer details live on the funding settings page. Owners and Admins see the account numbers there; Managers see the balance only.
There is no per-run bank fee, no international funding cost line and no cap: a brand in Türkiye, Brazil, India, Nigeria, Australia, or almost anywhere else pays the same flat 3% as a US brand. The only countries that cannot fund are internationally sanctioned ones; the exact list, and the rails available per country, are in Funding countries.
The balance on the Payouts page is read live from Stripe every time the page loads, refreshes on its own once a minute while you are on it, and again whenever you come back to the tab. The moment a transfer lands you get an email and a dashboard notification naming the amount and your new balance. If a run needed more than your balance held, it stops cleanly and tells you the exact shortfall; nothing is charged and nothing moves. Once your transfer lands and covers it, Rekomi runs that payout again for you and the receipt follows by email; a run you changed your mind about is never re-run, since any later run of your own cancels the retry.
Note the two sides are separate: this section is about where YOUR business can be. Where your affiliates can be paid is its own list, 130+ countries across Stripe Express, direct bank deposits, and PayPal; see Payout countries.
Which should you pick?
| You are | Fund with | |
|---|---|---|
| A US brand with a US bank | US bank debit (ACH): link once through Stripe and every run charges it automatically. | |
| An EU, UK, or Canadian brand | Your local debit rail (SEPA, Bacs, or PAD): link once and scheduled payouts run themselves. Prefer to push money on your own schedule? Bank transfer is there too. | |
| Anywhere else in the world | Bank transfer. Send USD from any bank (a plain transfer, SWIFT, or Wise): no mandate, no international funding cost, no cap. |
Whichever you choose, every funded run produces a numbered receipt (REKOMI followed by six characters; receipts issued before November 2026 carry an RKM number) with the full breakdown: gross commissions, platform fee, any at-cost international line, and the net each affiliate received. On US ACH and SEPA debits that number also appears as the description on your bank statement; Bacs and Canadian PAD statements show the debit mandate reference instead, and bank-transfer funding shows whatever reference your own bank attached to the transfer. The receipt prints the descriptor only when the debit actually carried it, so the document always matches the bank line.
A run is only called a receipt once the money has moved. While the bank debit is processing the document reads Payment pending, with a clear "not a receipt" banner; if the charge is refused it reads Payment not charged. The receipt itself, as a PDF, is emailed to your billing address the moment the transfer settles (an instant settle attaches it to the funding email), and every receipt stays downloadable from Payouts › Receipts as PDF, printable HTML or CSV, with an index CSV of every receipt. The receipt names both parties (Rekomi, Uplup Inc., as issuer and payer of record, and your organization with the legal name, address and tax ID you record under Settings › Profile), the paid date, the payment method, the Stripe payment reference, the period the commissions were earned, each affiliate's commissions, withdrawal fee and net, how many of them have actually been paid, and the total charged to you as the headline figure, the number QuickBooks and your bank statement show. Creator deals get the same treatment: funding a milestone produces a Deal payment receipt for the escrow charge (amount plus platform fee), listed in the same Receipts area.
Verification and payout reviews
Rekomi moves real money on your behalf, so it follows the same rules every payout platform follows: the platform never fronts money, payees are known before money lands, and anything that looks wrong is checked by a person before it goes out. In practice that means one verification before your first payout and one look at your first run. Verification is for paid accounts: on a free trial the funding tab tells you to upgrade first, and the identity check, the bank check and the submit stay closed until you do.
Before verification. Everything except paying out works from minute one: campaigns, tracking, affiliates, commissions and accrual. Payout runs, deal funding and bank-transfer funding wait until a person at Rekomi has verified your business. Most brands reach their first payout run weeks after sign-up, so there is time.
Getting verified. Open Settings › Billing › Payout funding source. The card is three numbered steps, each with a tick and one button for whatever is missing:
- Confirm your business. Your website: we confirm you control the domain you signed up with; the Rekomi tracking snippet on it is enough, and so is a verified custom Rekomi domain under it. Otherwise add one DNS TXT record (the card shows the exact name and value) and press Confirm website. Then a business email on that domain: if your login is already on it, this is done; otherwise type an address ending in your domain and click the link we send. If your business has no mailbox on its domain you can skip that line, and a person always decides.
- Link your bank. Sign in to your bank through Stripe and authorize the debit your payout runs will be charged to. Signing in confirms the account holder matches your business, which is your strong proof. No bank in your region? Connect a sales platform with real history (Stripe, Shopify, Paddle, Chargebee, Lemon Squeezy, Polar, Braintree, PayPal, Wix, BigCommerce or WooCommerce) or do a one-time ID check instead, and fund by bank transfer once verified.
- Get verified. Press Submit for review. A person at Rekomi looks, usually within one business day, and emails you either way. Sometimes we ask for one more thing first; the card shows the question and a reply box.
Once verified, every run charges your linked bank the moment you run it, with no holding period. Your first run from a linked bank is capped at $2,500 and gets one look from a person at Rekomi before it goes out; every run after it has no cap and no look. Bank-transfer runs have no cap.
If our automated checks flag an account as high risk, funding and payouts wait until verification is complete. Verification is the same few-minute flow under Settings, Billing, Payout funding source.
No payouts on a trial. A brand-funded payout run needs an active paid subscription. During a trial, commissions keep accruing and the payouts page says "Payouts start once your subscription is active"; activate your plan, then get verified, and every run charges your linked bank from then on. Comped accounts and app-store-billed accounts (Shopify, Wix) pass through their own billing status.
The first-run look. Before a verified account's first payout run goes out, a person at Rekomi takes one look at the account, whatever the amount. That happens once. For large brands it knows well, Rekomi can grant a higher tier (super verification) that lifts the first-run cap and the look; it is granted by Rekomi, never requested.
The review step. A small number of runs are held for a quick check before they go out: a run where the brand and a paid affiliate share a device or sign-in address, where the funding bank's holder name matches nothing on the account, where hand-typed sales are paid to an affiliate who joined the same day, or a large first run on an unverified account. A held run has charged nothing and paid nobody. You see "This payout run is being reviewed before it goes out" on the payouts page, we review it within a business day, and we email you when it is on its way or if we could not send it. Nothing is ever approved automatically.
Where to manage payouts
/dashboard/payouts shows what you owe, what is settling, and what has been delivered, with three tabs: Being paid out, Paid, and Failed.
Before verification, and before a funding source is set up, the page is a single card with your next step; the summary cards and tabs take over once you are funded.
- Being paid out: payouts you have created that are funding and settling (status Pending or Processing).
- Paid: delivered payouts with affiliate, amount, method, and reference; expand a row to see the settled date.
- Failed: payouts that hit an error (closed Stripe Express account, KYC hold, dispute). Each shows
failureReasonfor triage.
Payout runs are funded by the funding source you set up once from billing settings (see Funding your payouts: a bank debit in your region, or a push-by-bank-transfer balance that works from any country). Every funded run produces a numbered REKOMI receipt available from the Receipts button, and the Payouts page itself can be exported: Export CSV on the payouts list gives every payout with the affiliate, gross, platform fee, withdrawal fee, refund recoveries, net, what you were charged for it, the rail, the receipt number and the processor reference, and the fees ledger under Settings › Billing exports the same way. Until a usable funding source is in place, the Payouts page shows a banner that says which step applies to your account. Once your affiliates have earned $50 or more and no run can go out, the same reminder appears at the top of every dashboard page for Owners and Admins, with the amount and the step that applies; the X snoozes it for a week, and it disappears by itself once funding is set up. The weekly commissions-due email says the same thing, and a scheduled automatic payout that cannot run because no funding source is set up sends a notification once a week until one is.
Methods and countries
Affiliates get paid through Rekomi's built-in payout methods:
| Method | Countries | How it works |
|---|---|---|
| Stripe Express | 41, including the US | Affiliates onboard once with Stripe Express and funds settle directly to their bank account. |
| Bank deposit | 60 more | Direct local-currency deposits via Stripe: affiliates add their bank details once on a Stripe-hosted form (plus a W-8) and are paid through the same runs. |
| PayPal | 31 more, for 130+ combined | Covers the countries the two Stripe methods do not reach. Affiliates add their PayPal email (and, outside the US, a W-8) and are paid through the same runs. |
You do not pick a per-affiliate payout method. Each affiliate is paid through whichever method covers their country; the full searchable list, with each country's method and fee, is in Payout countries.
Only account Owners and Admins can run, retry, or reverse a payout, and only from a signed-in dashboard session (never via an API key).
Running a payout batch
Payouts are consolidated through Rekomi: you fund one payout run and Rekomi pays every affiliate through its built-in payout methods. There is nothing to reconcile by hand and no separate system to maintain. (The old manual "mark as paid" option has been removed from the payout screens; consolidated payouts through Rekomi are the way to pay affiliates.)
- Open Payouts in the dashboard sidebar.
- Click Run payout. The dialog previews every affiliate with an eligible balance (approved commissions past your grace window, and a ready payout account) and the amount owed, with per-currency balances shown in their native amounts (non-USD balances convert to USD at the mid-market rate when the run executes, recorded on each payout). It also lists affiliates with an eligible balance who cannot be paid yet (for example, payout account not connected), so you know who to nudge.
- Select the affiliates you are paying in this batch.
- Confirm. Rekomi charges you the gross commissions plus the platform fee (see Fees and timing), deducts the affiliate's withdrawal fee from the gross, disburses the net to each affiliate through their payout method, and records the payout so balances, history, and tax totals stay correct.

Each payout starts in the Being paid out tab, then settles through the payout method. You can run batches as often as you want.
Minimum payouts
Two minimums keep tiny balances from triggering payouts before you want them to, and they gate different things:
- Campaign minimum: set on each campaign, this is an eligibility floor. While an affiliate's balance from that campaign is under the floor, those commissions are not payable in any run, manual or automatic; they keep accruing until the balance crosses it.
- Account minimum: set in payout settings, this applies to automatic runs only. On a scheduled run, affiliates whose combined balance is under it roll forward to the next run. A manual batch can pay any eligible balance below the account minimum; the campaign floor still applies.
Both minimums are USD amounts. An affiliate's earnings in other currencies count toward them at their USD value on the run date (a 2,500 threshold means $25.00, whatever currencies the balance is made of).
The top of /dashboard/payouts shows a payout terms card that states your terms in plain sentences: your schedule (or "On demand"), when commissions become payable after the sale, your account minimum, and the next automatic run date. Your affiliates read the same terms, worded for them, in their own portal, so both sides see the same rules.
Included payout volume
Each plan includes a monthly partner-payout volume to help you pick the right tier: Starter $2,500/mo, Growth $15,000/mo, and Pro and Enterprise unlimited. It is measured per calendar month across all your campaigns.
This is a soft guide, not a hard cap. You are never blocked from paying your affiliates, and there is no overage fee: the flat platform fee applies to all payout volume regardless of plan. If you go over your plan's included volume, Rekomi simply suggests upgrading for more headroom; nothing about your payouts changes. Your billing page shows your payouts so far this month against your plan's included volume.
Payout statuses
| Status | Meaning |
|---|---|
| Pending | Created, not yet executed |
| Processing | Transfer initiated, waiting for settlement |
| Paid | Settled |
| Failed | Error during execution; triage in the Failed tab |
In the dashboard, Pending and Processing both display as Being paid out.
Schedules
Payouts can run on demand or on a schedule. In /dashboard/settings/payouts you choose On-demand (you run each batch yourself) or Automatic, and for Automatic you set the cadence: Daily, Weekly (one or more weekdays), Monthly on a day of the month, or Monthly in the first full working week, plus the time of day it fires, in 30-minute steps. The first full working week is the first Monday-to-Friday week that lies entirely inside the month, and you pick the weekday inside it: a Monday run lands between the 1st and the 7th, a Friday run between the 5th and the 11th, never in a week that started in the previous month. The payout terms card and the "Next payout" line show the exact date. Scheduled runs fire within half an hour of your chosen time. The time is read in your account timezone, the same one set in Settings › Profile; changing it in either place changes it everywhere, so times across your account (report ranges, conversion timestamps, and this schedule) all stay consistent. The per-affiliate minimum applies to automatic runs. You can still run a payout batch any time from the Payouts page.
Refund hold and approval timing
By default, a sale's commission stays inside the grace window for 30 days after the sale. This covers the standard refund window. Once a commission is older than your grace window it automatically becomes available for payout; there is no manual step and nothing to wait for. Think of it as your net terms (net-30, net-60, net-90) for absorbing refunds before an affiliate gets paid.
Set the grace window to Instant, 7, 14, 30, 60, or 90 days under Settings, Payout schedule, Refund hold. Every plan starts at 30 days and can set any of those; the hold is a safety setting, not a plan feature. Shorter windows pay affiliates sooner but increase clawback exposure. The window is one number for the whole account unless a performance tier sets its own: a tier's payout hold replaces the account window for the affiliates currently in that tier, so you can hold Bronze and Silver for a month while Gold is paid in the next run (a hold of 0 days). Whichever window applies, every surface uses it, the Payouts page, automatic runs, the roster, the affiliate's own dashboard and the white-label portal, so the due and pending figures agree everywhere. A manual payout run respects it automatically: the run pays each affiliate's commissions that are already past their hold and leaves the younger ones in grace for a later run, so you never have to exclude them by hand.
Failed payouts
When a Stripe transfer fails, Rekomi:
- Marks the payout Failed and records a
failureReason(shown in the Failed tab and returned by the payouts API). - Emails your workspace billing contact that the payout failed, with the reason.
- Leaves the underlying sales in
Approved, so you can retry once the affiliate fixes their Stripe Express account.
Retry from the Failed tab. Click the failed payout, see the reason, contact the affiliate if needed, then click "Retry".
One exception: when the failure was the funding charge itself (your bank debit bounced or the charge was refused), the payout cannot be retried on its own, because no money ever came in. The sales go back to Owed to affiliates, the Failed row stays as the record and says so, and your next payout run (Run payouts at the top, or the automatic run) picks the sales up once your funding source is topped up.
Per-affiliate payouts
When an affiliate has money due (approved commissions past your grace window), a Pay out button appears in their detail page header showing the amount, and a Pay action appears on their row in the affiliates table. Either one takes you to the Payouts page with the run dialog already open and that affiliate pre-selected, so paying one person is two clicks.
For finer control, click any affiliate in /dashboard/affiliates and open the Payouts tab to manage that one affiliate end to end:
- A summary of what they are owed: due now vs still inside the grace window, plus what's already paid and their gross/net revenue, broken out per currency. Net is the amount that reaches the affiliate: the gross commission minus the affiliate's withdrawal fee. The platform fee is charged to you on top of the gross, never taken out of the affiliate's payout (see Fees and timing).
- Due / Pending / Paid / Refunded tabs listing every commission, with the customer and sale behind each.
- On the Due tab, tick individual commissions (or select all on the page with the header checkbox) and click Pay $X from N referrals to pay exactly that subset, or click Pay all due to pay their entire eligible balance in one shot, regardless of what's selected or which page you're on.
- The confirm dialog shows the net that will reach the affiliate through their payout method and asks you to type the amount to confirm.
- Below the manager, their full payout history: every batch, how many commissions it covered, the status, and any failure reason, with one-click Retry on failed payouts.
Only commissions past your grace window are payable; in-grace commissions show under Pending and become payable automatically once the window passes. A commission can only ever be paid once, even if two people click at the same time.
Refunds after a payout
Sometimes a sale is refunded after the commission on it was already paid out, most often because the refund landed after the grace window. Since October 2026 Rekomi handles that for you: the refunded share of the paid commission becomes an amount owed back, and the affiliate's next payout deducts it automatically. In detail:
- When the refund arrives, your workspace admins get a notification naming the paid commission, the amount now owed back and the payout it was paid on. Nothing moves yet.
- The Payouts page lists every open amount under Owed back from refunds, per affiliate, with the sale and the original payout linked. The affiliate sees the same figure on their own payouts page with a plain explanation.
- The next time that affiliate is paid (a run you start, or an automatic one), the owed amount comes off the top of their payable commissions. The run dialog shows the deduction on their row before you confirm, the payout's page shows "recovered from earlier refunds", and the commissions listed on it are still the full amounts earned in that run. The platform fee is charged on what is actually paid.
- If the owed amount is larger than what the affiliate has earned since, nothing is paid out to them yet and the rest keeps accruing; the balance is deducted as soon as it covers the amount owed (and the withdrawal fee).
- Partial refunds net their share only (a 30% refund recovers 30% of that commission), and several refunds on the same sale never recover more than the commission that was paid.
- You can write off what is left of any open amount from the Owed back table; nothing more is deducted after that.
- The 1099 records stay right by construction: a recovery inside the year it was paid nets that year's figure; a recovery in a later year leaves the earlier year's payment as it was.
The paid line can also be reversed on Stripe right away, as before; a Stripe reversal shrinks the owed amount by the same figure, so the two never recover the same refund twice. Open the payout from the Paid tab (click Detail) and choose one of two actions:
- Reverse selected commissions: tick the commissions tied to the refunded sales and reverse just those. The dialog lists each selected commission with an amount box that starts at what is left on it; leave it for a full refund, or lower it to the refunded share when the customer got a partial refund (a 30% refund claws back 30% of that commission). The affiliate's net share of those amounts is pulled back from their Stripe Express account, and your funding for them (those amounts plus the platform fee on them) is refunded to the bank that funded the run. Every other commission on the payout stays paid. A partly reversed line shows the amount reversed so far next to its total, and you can come back and reverse the rest later (it is then reversed on its own, not mixed with other lines). Lines reversed in full are marked and cannot be selected again, and you can reverse up to 50 commissions per request. If your selection covers the whole payout, use the full reversal instead.
- Reverse entire payout: claws back every commission on the payout in one action, after a confirm step that spells that out. Rekomi reclaims the full net from the affiliate's Stripe Express account and refunds your share of that payout's funding charge (the gross commission plus the platform fee for that one payout) to the bank that funded the run. On an international rail the refund is issued in the currency you were debited in (EUR, GBP, or CAD), prorated at the same exchange rate as the original charge, so it reconciles against your statement. The at-cost international line is not refunded, because Stripe does not return its own conversion charge; the same is true of the ACH pass-through on free-for-life accounts. Once any commission on a payout has been reversed, in full or in part, the whole-payout action is no longer offered for it; reverse the remaining commissions individually instead.
The receipt keeps the full audit trail either way: reversed commissions are marked on it, each fully reversed payout is marked, and once every payout on a run is reversed the receipt itself shows as reversed, with the credit detail in your fees ledger.
Both actions apply to Stripe Express payouts funded through Rekomi. Shopify-billed workspaces reverse a payout as a whole (the platform fee is credited per payout), and payouts that predate USD-settled runs also need a full reversal. A PayPal payout can only be recovered while the payment is still unclaimed by the affiliate (support cancels the unclaimed item and the funds return to your float); once a PayPal or bank deposit payout has reached the affiliate there is no immediate clawback, so for those rails the amount owed back is recovered from the affiliate's next payout as described above.
Either action requires an Owner or Admin in a signed-in dashboard session; neither is ever available to API keys. They are not yet available in the WordPress plugin's admin screen, so use the web dashboard.
Funding questions
Can I fund payouts with a card? No. Card payments carry chargeback exposure that does not mix with irreversible affiliate payouts, so funding is bank-only by design: a bank debit in your region or a bank transfer from anywhere.
I'm not in the US, EU, UK, or Canada. How do I pay affiliates? Bank-transfer funding. Once your business is verified, Rekomi issues you a dedicated USD account you can reach from any bank worldwide, by a plain transfer, SWIFT, or through a service like Wise, and runs draw from that balance. There is no international funding cost line on it and no cap. Country-by-country rail availability is in Funding countries.
Why was my run capped? Your first payout run from a linked bank is capped at $2,500, until that first funding has settled. The run dialog says so before you confirm. Select fewer affiliates for the first run, or fund it by bank transfer, which has no cap; every run after the first has no cap either.
I sent a transfer. When does it show up? A plain bank transfer usually lands in one to two business days, a wire the same day. Rekomi emails you and shows a dashboard notification the moment it arrives, the balance on the Payouts page updates on its own, and a payout run that was waiting on the money goes out automatically.
Why can't I run a payout yet? Rekomi has not verified your business yet. Finish the three steps under Settings, Billing, Payout funding source (confirm your website, link your bank, submit for review); a person looks, usually within one business day.
My funding bank changed. Open Settings › Billing › Funding and click Update to link the new account; the new mandate replaces the old one. If your bank revokes the debit mandate, Rekomi disconnects the source, pauses automatic payouts, and emails you so you can re-link.
Why is my payout funding paused? A bank dispute on a funding charge pauses payout funding while we review it. Automatic payouts are turned off and runs will not start. Contact support@rekomi.com and we will review and restore it; commissions keep accruing in the meantime.
Tax forms
A tax form is required before an affiliate's first payout on every rail: a W-9 for U.S. affiliates, a W-8BEN or W-8BEN-E for everyone else. An affiliate without one shows as "Tax form missing" in the payout dialog and is skipped until they upload it from their settings; nothing is withheld, the balance simply waits. Separately, before paying U.S. affiliates at or above the IRS reporting threshold in a calendar year ($2,000 for 2026 payments), that W-9 needs to be on file for the 1099. Affiliates paid through Stripe provide their tax details during Stripe Express onboarding (Stripe collects and holds the W-9); affiliates on PayPal or bank deposit upload a form to Rekomi. The Affiliates near the US tax threshold view on the Payouts page shows who is approaching the threshold, counted on payments made during the year rather than commissions earned. At year end the 1099-NECs go out through Stripe with Rekomi as the payer of record; the candidates worksheet is for your records. See Tax forms for the full flow.