Payouts

Rekomi runs affiliate payouts for you, globally. You fund a payout run and Rekomi disburses the net to each affiliate, handles the cross-border settlement, and keeps the tax reporting in sync. You never cut checks, wire money affiliate by affiliate, or file their tax forms yourself.

Fees and timing

Everything a payout costs, and how long each step takes, in one place.

Notes on the fees:

• The platform fee is all-in: Stripe's processing cut is already baked into it, so you are never billed a separate Stripe or processor charge on top. 3% (2.5% on Enterprise) on what you pay your affiliates, and nothing more.
• The platform fee is charged on top of the gross commissions, never taken out of the affiliate's payout.
• The affiliate withdrawal fee is a conventional pass-through cost that Rekomi takes no margin on. The flat $2.25 is charged just once per calendar month no matter how many payouts an affiliate receives; for affiliates paid via PayPal the withdrawal fee is 2% of the amount sent, capped at $20 (exactly PayPal's own sending cost), and PayPal deducts nothing on arrival. See the affiliate-side fee breakdown for a worked example.

PayPal payouts land in the affiliate's PayPal balance, and they withdraw to their bank through whatever options PayPal offers in their country.

Where to manage payouts

/dashboard/payouts shows what you owe, what is settling, and what has been delivered, with three tabs: Being paid out, Paid, and Failed.

• Being paid out: payouts you have created that are funding and settling (status Pending or Processing).
• Paid: delivered payouts with affiliate, amount, method, and reference; expand a row to see the settled date.
• Failed: payouts that hit an error (closed Stripe Express account, KYC hold, dispute). Each shows failureReason for triage.

Payout runs are funded from a bank account you link once from billing settings (the Link bank account prompt also appears on the Payouts page and in payout schedule settings), and every funded run produces a numbered receipt (the RKM reference on your bank statement) available from the Receipts button. Until a funding bank is linked, the Payouts page shows a banner prompting you to link one.

Methods and countries

Affiliates get paid through Rekomi's built-in payout methods:

• Stripe Express: live in 42 countries, including the US. Affiliates onboard once with Stripe Express and funds settle directly to their bank account.
• PayPal: covers 116 additional countries Stripe Express does not reach, for 150+ countries combined. Affiliates there add their PayPal email (and, outside the US, a W-8) in their settings and are paid through the same payout runs.

You do not pick a per-affiliate payout method. Each affiliate is paid through whichever method covers their country; the full list is in Supported countries.

Only account Owners and Admins can run, retry, or reverse a payout, and only from a signed-in dashboard session (never via an API key).

Running a payout batch

Payouts are consolidated through Rekomi: you fund one payout run and Rekomi pays every affiliate through its built-in payout methods. There is nothing to reconcile by hand and no separate system to maintain. (The old manual "mark as paid" option has been removed from the payout screens; consolidated payouts through Rekomi are the way to pay affiliates.)

1. Open Payouts in the dashboard sidebar.
2. Click Run payout. The dialog previews every affiliate with an eligible balance (approved commissions past your grace window, and a ready payout account) and the amount owed, grouped into one batch per currency. It also lists affiliates with an eligible balance who cannot be paid yet (for example, payout account not connected), so you know who to nudge.
3. Select the affiliates you are paying in this batch.
4. Confirm. Rekomi charges you the gross commissions plus the platform fee (see Fees and timing), deducts the affiliate's withdrawal fee from the gross, disburses the net to each affiliate through their payout method, and records the payout so balances, history, and tax totals stay correct.

Each payout starts in the Being paid out tab, then settles through the payout method. You can run batches as often as you want.

Minimum payouts

Two minimums keep tiny balances from triggering payouts before you want them to, and they gate different things:

• Campaign minimum: set on each campaign, this is an eligibility floor. While an affiliate's balance from that campaign is under the floor, those commissions are not payable in any run, manual or automatic; they keep accruing until the balance crosses it.
• Account minimum: set in payout settings, this applies to automatic runs only. On a scheduled run, affiliates whose combined balance is under it roll forward to the next run. A manual batch can pay any eligible balance below the account minimum; the campaign floor still applies.

The top of /dashboard/payouts shows a payout terms card that states your terms in plain sentences: your schedule (or "On demand"), when commissions become payable after the sale, your account minimum, and the next automatic run date. Your affiliates read the same terms, worded for them, in their own portal, so both sides see the same rules.

Included payout volume

Each plan includes a monthly partner-payout volume to help you pick the right tier: Starter $2,500/mo, Growth $15,000/mo, and Pro and Enterprise unlimited. It is measured per calendar month across all your campaigns.

This is a soft guide, not a hard cap. You are never blocked from paying your affiliates, and there is no overage fee: the flat platform fee applies to all payout volume regardless of plan. If you go over your plan's included volume, Rekomi simply suggests upgrading for more headroom; nothing about your payouts changes. Your billing page shows your payouts so far this month against your plan's included volume.

Payout statuses

In the dashboard, Pending and Processing both display as Being paid out.

Schedules

Payouts can run on demand or on a schedule. In /dashboard/settings/payouts you choose On-demand (you run each batch yourself) or Automatic, and for Automatic you set a Daily, Weekly, or Monthly cadence (weekly supports multiple days), plus the time of day it fires, in 30-minute steps. Scheduled runs fire within half an hour of your chosen time. The time is read in your account timezone, the same one set in Settings › Profile; changing it in either place changes it everywhere, so times across your account (report ranges, conversion timestamps, and this schedule) all stay consistent. The per-affiliate minimum applies to automatic runs. You can still run a payout batch any time from the Payouts page.

Refund hold and approval timing

By default, a sale's commission stays inside the grace window for 30 days after the sale. This covers the standard refund window. Once a commission is older than your grace window it automatically becomes available for payout; there is no manual step and nothing to wait for. Think of it as your net terms (net-30, net-60, net-90) for absorbing refunds before an affiliate gets paid.

Set the grace window to Instant, 7, 14, 30, 60, or 90 days under Settings, Payouts, Grace window (higher values may require a higher plan). Shorter windows pay affiliates sooner but increase clawback exposure.

Failed payouts

When a Stripe transfer fails, Rekomi:

1. Marks the payout Failed and records a failureReason (shown in the Failed tab and returned by the payouts API).
2. Emails your workspace billing contact that the payout failed, with the reason.
3. Leaves the underlying sales in Approved, so you can retry once the affiliate fixes their Stripe Express account.

Retry from the Failed tab. Click the failed payout, see the reason, contact the affiliate if needed, then click "Retry".

Per-affiliate payouts

Click any affiliate in /dashboard/affiliates and open the Payouts tab to manage that one affiliate end to end:

• A summary of what they are owed: due now vs still inside the grace window, plus what's already paid and their gross/net revenue, broken out per currency. Net is the amount that reaches the affiliate: the gross commission minus the affiliate's withdrawal fee. The platform fee is charged to you on top of the gross, never taken out of the affiliate's payout (see Fees and timing).
• Due / Pending / Paid / Refunded tabs listing every commission, with the customer and sale behind each.
• On the Due tab, tick individual commissions (or select all on the page with the header checkbox) and click Pay $X from N referrals to pay exactly that subset, or click Pay all due to pay their entire eligible balance in one shot, regardless of what's selected or which page you're on.
• The confirm dialog shows the net that will reach the affiliate through their payout method and asks you to type the amount to confirm.
• Below the manager, their full payout history: every batch, how many commissions it covered, the status, and any failure reason, with one-click Retry on failed payouts.

Only commissions past your grace window are payable; in-grace commissions show under Pending and become payable automatically once the window passes. A commission can only ever be paid once, even if two people click at the same time.

Tax forms

Before paying U.S. affiliates more than $600 in a calendar year, a W-9 needs to be on file. Affiliates paid through Stripe complete their tax forms during Stripe Express onboarding, and the Affiliates near the US tax threshold view on the Payouts page shows who is approaching the threshold. See Tax forms for the full flow.