Emails
The automated email catalog, per-campaign overrides, previews, and where broadcasts live.
The Emails page at /dashboard/emails is one home for everything your affiliates hear from you. Two tabs: Automated is the catalog of every lifecycle email Rekomi sends on your behalf, and Broadcasts is where you write one-off sends.
The Automated tab
Every automated email gets one row: its name and a short description, when it sends, how many went out in the last 30 days (with an open rate once something has sent), and an on/off switch that applies to your whole account.
The catalog:
| When it sends | Default | |
|---|---|---|
| Application received | When someone applies | On |
| Welcome / approved | When you approve an affiliate | On |
| Application declined | When you decline an application | On |
| Commission earned | When a referred sale earns commission | Off until you turn it on |
| Payout emails | When a payout starts and when it arrives | On |
| Payout setup reminders | 3 and 14 days after joining without a payout method | On |
| Claim reminders | When you nudge an imported affiliate to claim their account | On |
| Invitations | When you invite an affiliate | On |
| Getting-started tips | 3, 7, 14 and 30 days after the affiliate record is created | Off until you turn it on |
| Tax form expiry | When a PayPal affiliate's W-8 nears expiry | Always on |
| New message notifications | When you send an affiliate a message | Always on |
| Deal updates | When a deal is offered, funded, delivered or released | Always on |
Always-on rows
A few rows show a lock instead of a switch. These keep money and accounts working, so they cannot be turned off:
- Tax form expiry: payouts legally require a current W-8 on file, so the reminder always goes out.
- New message notifications and Deal updates: these carry conversations and deal money the affiliate is a party to.
Off by default
Commission earned and the Getting-started tips series start off. They are the chattiest rows in the catalog, so you opt in rather than opt out. Everything else is on from day one.
Per-campaign overrides
Rows that support it have Per-campaign... in the row menu (the three-dot button). Each campaign follows the org-wide switch until you set an override there; flip a campaign's switch and that campaign keeps its own setting from then on. Payout and tax emails are account-wide and don't offer campaign scope.
Previews
Send me a preview in the row menu sends a sample of that email, with your real branding, to your own verified inbox. There is deliberately no recipient field, so a preview can never mail anyone else. A few rows have no generic sample because you write their content per send (claim reminders, invitations, deal updates); those tell you there's no preview.
The getting-started tips series
The Getting-started tips row is a short drip of four emails that helps a new affiliate get moving. How it behaves:
- It sends 3, 7, 14 and 30 days after the affiliate record is created.
- It skips stages the affiliate has outgrown: the early nudges don't send once the affiliate already has clicks (day 3) or a sale (day 7). The later check-ins send with the affiliate's real numbers.
- Turning the series off skips stages rather than delaying them. A stage that comes due while the switch is off is consumed; turning the series back on later never sends stale mail for stages that already passed.
- It only applies to affiliates created after the feature went live. Affiliates who existed before that never enter the series.
The Broadcasts tab
The Broadcasts tab holds the composer for one-off sends to all (or filtered) affiliates, with recipient counts, plan limits, and unsubscribe handling. See Broadcasts for the full walkthrough.