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For affiliates
|Affiliates|

Payouts

When the money lands, methods, and what to do if a payout fails.

/a/payouts is your payout history. Every batch a brand has run that included you shows up here, with the status, the method, and a line-item breakdown.

What you see

Columns in the payout table:

  • Date: when the brand initiated the payout.
  • Period: the date range of conversions included (e.g., "Apr 1 - Apr 30").
  • Method: Stripe Express or PayPal (the rail your country uses).
  • Status: Pending, Processing, Paid, or Failed.
  • Amount: total commission in this batch (in your default currency). A standard withdrawal fee is deducted on payout, so the amount that lands in your account is net of that fee (see below).
  • Line items: count of individual conversions rolled up into this batch. Click to expand.

Maximum 200 rows per page.

Withdrawal fee

A standard withdrawal fee is deducted from each payout: a flat $2.25 plus 0.25% of the payout, per monthly consolidated payout. It covers the conventional cost of moving money to you (Stripe's per-account and per-payout charges) and handling the tax paperwork. So a $500 payout arrives as $500 minus ($2.25 + $1.25) = $496.50.

The fee is the affiliate's standard pass-through cost; it is separate from the platform fee the brand pays Rekomi (3% of the payout, 2.5% on Enterprise), which never comes out of your earnings beyond this withdrawal fee. Your dashboard shows pending and paid balances; the amount that reaches your account is always net of the withdrawal fee.

How payouts work

Brands run payouts from their dashboard, either manually or on an automatic Weekly or Monthly schedule they configure. For a manual batch, the brand picks which conversions to include (typically all Approved conversions for affiliates they want to pay) and runs it; automatic runs pay every eligible balance on the schedule.

Each batch creates one payout record per affiliate. Yours appears in /a/payouts immediately with Status = Pending.

Status flow

  • Pending: created, not yet executed.
  • Processing: transfer initiated, waiting for settlement on the payment provider's side.
  • Paid: settled. The money is in your account.
  • Failed: error. Check the failure reason in the row detail.

For Stripe Express: settlement is typically 1-3 business days for U.S. domestic, 3-7 days for international. For PayPal: same-day in most cases.

What if a payout fails

Common causes:

  • Your Stripe Connect account got suspended (account-level issue).
  • Your PayPal email is wrong.
  • A dispute or KYC hold on your side.
  • A bank-level reject (closed account, fraud flag).

When a payout fails, you and the brand both get an email via the payout_failed template. The brand sees the payout in their Failed tab; you see yours on /a/payouts with the failure reason visible.

To resolve:

  1. Read the failure reason in the payout detail. It usually tells you what to fix.
  2. Fix the underlying issue. Reactivate your Stripe Connect account, update your PayPal email, contact your bank, etc.
  3. Ask the brand to retry. They click Retry in their Failed tab. The payout flips back to Pending.

One payout method

You have one payout method per account, determined by your country and locked once you connect: Stripe Express or PayPal. The rail is selected automatically from your country; you do not choose it by hand. It applies to every campaign you join, so there is nothing to pick per brand and no default to set. If your country's rail ever changes, contact support. See Supported countries for which rail covers your country.

Across multiple brands

If you are an affiliate for multiple brands, each brand runs their own payout batches independently. You see one row per batch in /a/payouts, with the brand visible in the detail. Every batch pays to your single account-level payout method.

Currency

Rekomi assumes your earnings are in the brand's currency (their Stripe account's default currency, usually USD). Payouts settle in that currency. If you want to receive in a different currency, configure your Stripe or PayPal account to do automatic conversion on receipt.

Withdrawal

For Stripe Express: by default, Stripe handles auto-payout to your bank on a 2-day rolling schedule. You can change this to manual payout from your Stripe Express dashboard.

For PayPal: funds land in your PayPal balance immediately. Withdraw to your bank as usual.

Tax reporting

For U.S. residents earning over $600 from a single brand in a calendar year: the brand will issue you a 1099-NEC in January. Check /a/settings to confirm your W-9 is on file before you cross the threshold. See Tax forms.

For non-U.S. residents: your W-8BEN or W-8BEN-E is the relevant document. Without it, the brand may apply U.S. default 30% withholding to your payouts.

Export

There is no CSV export button on /a/payouts today. For tax reporting, you can ask the brand to pull payout data via their API. Or, for end-of-year totals, your 1099-NEC will reflect everything from that brand.

Tax forms

W-9 (U.S.), W-8BEN (non-U.S. individual), W-8BEN-E (non-U.S. business), and where each is collected depending on your payout rail.

Supported countries

Which payout rail covers your country. Stripe Express (42 countries), PayPal (rolling out), or manual.

On this page

What you seeWithdrawal feeHow payouts workStatus flowWhat if a payout failsOne payout methodAcross multiple brandsCurrencyWithdrawalTax reportingExport