Booking creators with deals

A deal books a creator for a flat amount (a dedicated video, a newsletter feature, anything on their page) with the money held in escrow by Rekomi until you confirm the work. Optionally, a commission tail keeps paying them a percentage of tracked sales afterward, so the creator stays invested after the flat fee.

Deals live at /dashboard/deals. Rekomi takes no cut from the creator; you pay a capped service fee on the money moved, itemized before you pay:

• Deals you source yourself (offering by email, accepting a creator's proposal link or email, their work-with-me form): your plan's rate (3%, or 2.5% on Enterprise), minimum $5, capped at $150 per deal. A $20,000 deal costs you $150.
• Creators you discover in the Rekomi directory: your first funded deal with that creator carries a one-time 10% match fee, capped at $500. Every deal with them after that, forever, is the capped 3% above. The fee preview and invoice say which one applies before you pay.

The full schedule, with worked examples, is on the brand deals fee sheet.

Finding creators

/dashboard/creators is the directory of vetted creators with public pages: search by name, niche, or channel, view their page, and hit Offer a deal to start with their identity pre-filled. You can also offer a deal by email to any vetted Rekomi creator, or accept a proposal a creator sends you, as a link or an email. A proposal page shows the creator's pitch, their terms, and a printable invoice with its own number for your books; accepting takes you straight to funding the escrow, and the invoice link keeps working afterwards with its status updated as the deal is paid and released.

The flow

1. Offer. Pick the campaign that will host the tracking, what you are booking, the flat amount ($50 to $50,000 USD equivalent, quotable in any of 31 supported currencies), and the tail (a recurring percentage is the default; one-time or none also work). The creator gets 14 days to accept before the offer expires.
2. Fund. Once accepted, fund the escrow: amount plus the service fee, charged to your payout funding bank by ACH in USD (Shopify-billed brands: the fee goes to your Shopify invoice instead, and the bank charge is the amount only). A deal quoted in another currency converts at the market rate when you fund; the exact USD total and the locked rate are itemized on the invoice. The transfer settles in about 4 business days; the deal shows "settling" until it lands, and both sides are notified when the money is secured. Funding requires the org owner in an interactive session, same as payout runs.
3. Delivery. The creator does the work and marks it delivered (you can also mark it yourself once the content is live). Marking delivered requires the escrow to be settled.
4. Review and release. Look at the work. Happy? Release: the creator is paid the deal amount through their payout method, minus only standard payout processing fees. If their payout method is PayPal, the release shows "Payment on its way" and usually completes within minutes.
5. Auto-release. If you take no action, the payment releases automatically 7 days after delivery; we remind you by email at day 3 and tell you the exact date everywhere. Review on time.

Cancelling is only possible before funding (while Offered or Accepted). After the money is in escrow, the path forward is delivery and release, or a dispute.

If the work is not right

Say so in the deal's message thread first; most issues resolve as a revision. If you cannot resolve it together, email support@rekomi.com before the auto-release date and we will step in. Nothing is released while we sort it out.

Messages

Every deal has a conversation thread at /dashboard/messages (or the Messages button on the deal card): live chat with typing indicators, unread counts, and the deal's history inline ("Funds are in escrow", "Payment released"). Notification emails deep-link to the exact thread and stay quiet while you are actively viewing it.

Money details

• The service fee snapshot is taken when you fund, so a plan change never reprices a live deal.
• The one-time match fee applies only when the deal started from the directory and you have never funded a deal with that creator before; declined or expired offers never consume it. Once any deal with a creator is funded, every future deal together is the capped base fee, whichever side starts it.
• Escrow is held by Rekomi and the release draws from your specific funding charge; your money is never pooled into someone else's payout.
• A failed ACH charge steps the deal back to Accepted with an email to you; fund again to retry.
• A failed release (creator payout account issue) keeps the money in escrow; retry once they fix their payout setup.
• The commission tail lives in the campaign you picked: accepting the deal creates the creator's tracking link there, and tail commissions flow through the normal payouts.